Eiffage's Strategic Implementation of Our Cloud Solution

Eiffage, a powerhouse in the European construction sector, excels not only in project development and execution but also in shaping a sustainable future across Europe. With 76,300 employees worldwide and more than 100,000 projects a year, Eiffage's core activities span across eight business areas: Construction, Real Estate, Urban Development, Civil Engineering, Metal, Roads, Energy Systems and Concessions. The Swiss division of Eiffage (Eiffage Suisse AG, YGroup, Ciel, GSI and HSC) embodies the group's strong ambition to actively contribute to a more sustainable Europe in construction as well as the energy and industrial sectors.

Eiffage Suisse AG with its 150 employees is represented at eight locations across Switzerland, including Basel, Bern, Chur, Glattbrugg, St. Gallen, Zug/Luzern, Aarau, and Fribourg. Its core business activities focus on construction and project development. The current project portfolio is comprised of approximately 52 ongoing development and construction projects.

Eiffage's commitment to sustainability and innovation, paired with its striving for ecological and digital transformation, leads to the exploration of opportunities to enhance operational efficiency and project outcomes in every aspect of their business. The officeatwork project is one example how Eiffage Suisse translates this commitment into concrete actions in the digital field.

Throughout the years, Eiffage Suisse had been leveraging our on-premise template management solution for document creation. This system was integral to their operations and has served them well over the years.

Over time however, some limitations of the on-premise solution came to light, such as regular IT maintenance, manual updates and sudden crashes of the application as a consequence of regular Office 365 updates. This led to inconsistent internal usage of the application which underscored the need for a change to a more adaptable, robust, and scalable solution.

Recognizing the shifting requirements and the potential to enhance their operational efficiency, Jürgen Lauer, Head of IT and Processes at Eiffage Suisse AG together with his Project Team lead the transition from our on-premise to the cloud-based solution.  The scope of the project included the implementation of the following apps to simplify document creation and branded communication needs: Mail Signature, Template Chooser, Content Chooser, Wizard, Content Uploader and Designer.
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‍The cloud-based Template Chooser provides a more integrated and intuitive solution for template management. It does this by making templates available exactly where they are needed: in Microsoft 365 apps, in the users’ preferred web browser as well as directly embedded into the employee's daily workflows. This enables Eiffage Suisse to manage their documents more effectively and consistently wherever and whenever standardized documents are required.

The officeatwork Designer App enables Eiffage Suisse to create dynamic templates that respond to employees’ specific needs. Additionally, the integration of the Wizard App into Word and other Office 365 Apps simplifies the task of personalizing these templates with user-specific data. The officeatwork Mail Signature App makes sure that branded, consistent, and personalized email signatures are automatically inserted into the daily email correspondence.

The officeatwork cloud approach addressed the immediate needs of a more consistent and user-friendly provision of templates across the organization. It also laid the foundation for future growth and scalability through significantly reduced maintenance, thereby freeing valuable resources for Power Users and the IT department.

This shift significantly minimizes the need for IT intervention, thanks to inherent stability of the cloud infrastructure and automated updates, allowing the IT department to focus more on strategic initiatives and relevant projects rather than routine maintenance tasks.

The strategic migration to our cloud-based solution significantly elevated Eiffage Suisse’s operational dynamics. It not only enhanced their efficiency but also simplified the complexities inherent in their daily operations. The cloud solution empowered Eiffage with refined control and ease in handling documentation and contractual agreements, providing a seamless and more effective workflow.

This project helped them to improve their operational efficiency, thereby making a small but relevant contribution to Eiffage’s goal of driving growth, innovation, and shaping a sustainable future across Europe.